Privacy Policy

Last Updated: 2026

At Firm Security Services, accessible from firmsecurityservices.co.uk, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document outlines the types of information that is collected and recorded by Firm Security Services and how we use it, in full compliance with the UK GDPR and Data Protection Act 2018.

1. Information We Collect

When you request a quotation, contact us, or engage our security services (including K9 Units, Door Supervision, Static Guarding, and CCTV Monitoring), we may collect personal information including:

• Full Name and Job Title
• Contact Details (Email address, phone number, physical address)
• Business/Company details
• Site location details and security assessment requirements

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our security services
• Process requests for quotes and service proposals
• Communicate with you regarding service updates and operational queries
• Comply with UK legal and SIA regulatory obligations
• Improve customer experience and website performance

3. Data Protection & Security

We implement robust technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal data is restricted to authorized personnel only.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to third parties. We may share necessary information only with SIA-vetted personnel, legal authorities when required by law, or trusted partners who assist us in operating our services under strict confidentiality agreements.

5. Your Rights Under UK GDPR

Under UK data protection laws, you have the right to:

• Request access to your personal data
• Request correction or deletion of your personal data
• Object to processing or request restriction of processing
• Data portability

6. Contact Us

If you have any questions or require more information about our Privacy Policy, please contact us via our website contact form or email us at Info@firmsecurityservices.co.uk.